Refund policy

Returns & Exchanges

Gift cards are non-refundable. Gift Cards can be used at any XX track location and expire after 5 years.

*Please note all returns and exchanges must be sent by mail. We will not process any returns or exchanges in person at events.

Step 1: Download and print our Return/Exchange Form
a. Please fill out all the necessary information indicating what kind of return/exchange you would like to make.
b. NOTE: You have 30 days from receipt of an order to return/exchange products purchased at XXSpeed.com. For returns, we will issue a full refund for the price of the product, plus any applicable taxes. Original shipping charges will not be refunded unless it is determined that Xtreme Xperience was at fault.
Step 2: Enclose a copy of the packing slip and the return/exchange form with your item. (If you do not have a copy of the packing slip please notify Customer Service at 1-866-273-7727).
Please send your package addressed to:
Xtreme Xperience
1112 N. Homan Ave Suite 2
Chicago, IL 60651

Please send back your product and Return/Exchange Form via a prepaid, insured, traceable method to ensure a safe and documented delivery.
Step 3: Allow one to two billing cycles for the credit to appear on your statement. Refunds are issued to the original card used to make the purchase.
*Merchandise purchased onsite at an Xtreme Xperience event is final.

Return/Exchange Policies
Orders from Xtreme Xperience:
• Worn or damaged merchandise is non-returnable. If the merchandise was damaged during shipment please contact us at Info@XXSpeed.com or call 1-866-273-7727.
• If you would like to return or exchange an item, Xtreme Xperience is not responsible for any additional shipping fees unless your gear was damaged or defective.
• Items purchased online from Xtreme Xperience cannot be returned or exchanged at an Xtreme Xperience Event. These items must be returned or exchanged online.

Once your package is received, please allow Xtreme Xperience 3-5 business days to process your return/exchange. Exchanges are subject to availability; we will contact you directly if we don't have the correct item you desire.

Merchandise purchased at an Xtreme Xperience Event:
Merchandise purchased at an Xtreme Xperience event is final and cannot be returned or exchanged online.